1. Information we collect
User information: Name, email, organization, job title, and role for account setup and service delivery.
Operational data: Documentation created or stored in Aeroclosure or Aerofile, including closure records, inspection notes, photos, and compliance materials.
Technical data: Device identifiers, browser details, IP address, usage analytics, system logs, and performance diagnostics.
2. How we use your information
- Deliver, maintain, and enhance Aerotrofix platforms
- Provide visibility, reminders, and approvals for closure workflows
- Support compliance with FAA, ICAO, and related regulatory bodies
- Detect and prevent unauthorized access or misuse
- Provide support and respond to operational incidents
- Analyze usage to refine product workflows
3. Data storage and security
We host data in encrypted cloud infrastructure with role-based access, continuous monitoring, and regular resilience audits. Encryption is enforced in transit and at rest.
4. Sharing of information
- Regulatory requests from aviation authorities or courts
- Trusted service providers operating under confidentiality agreements
- Emergency scenarios to protect people or assets
- Business transfers with equivalent safeguards
5. Your rights
You may request access, corrections, portability, or deletion of your personal data. Contact us with authenticated requests and we will respond within 30 days where legally permitted.
6. Data retention
We retain operational data for as long as required to support services, legal obligations, and aviation recordkeeping mandates.
7. International transfers
Data may be processed outside your country of residence. Safeguards align with applicable data protection laws and aviation requirements.
8. Cookies and tracking
We use cookies and telemetry to improve performance and reliability. Browser settings allow you to manage cookie preferences.
9. Third-party links
External links are provided for convenience. Review their privacy statements as we are not responsible for their policies.
10. Updates
Policy changes will be posted here with a revised date. Continued use indicates acceptance of updates.
11. Contact
Email privacy@aerotrofix.com or use our contact form for privacy inquiries.
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