Privacy Policy

Last updated: July 31, 2025

1. Information We Collect

User Information:

Name, email, organization, job title, and role for account setup and service delivery.

Operational Data:

Data uploaded, stored, or transmitted through Aeroclosure or Aerofile, including closure documentation, inspection records, and compliance materials.

Technical Data:

Device type, browser information, IP address, usage analytics, system logs, and performance metrics.

2. How We Use Your Information

• To provide and improve our aviation technology services
• To maintain records for compliance and auditing purposes
• To send notifications, reminders, and updates related to closures or records
• To ensure security and prevent unauthorized access
• To comply with Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) requirements
• To provide technical support and troubleshooting
• To analyze service usage and improve user experience

3. Data Storage and Security

All data is stored securely using encrypted cloud infrastructure with enterprise-grade security protocols. Access is role-based and limited to authorized personnel only. We implement industry-standard security measures including but not limited to encryption in transit and at rest, regular security audits, access controls, and monitoring systems.

4. Sharing of Information

We do not sell, trade, or share personal data with third parties except in the following circumstances:

• When legally required by court order, subpoena, or other legal process
• To comply with regulatory bodies including FAA, ICAO, or other aviation authorities
• To trusted service providers under strict confidentiality agreements
• In case of emergency where disclosure may prevent harm to persons or property
• In connection with business transfers, mergers, or acquisitions (with appropriate safeguards)

5. Your Rights

You may request to access, correct, update, or delete your personal data at any time by contacting us. We will respond to such requests within 30 days, subject to applicable legal and regulatory requirements.

6. Data Retention

We retain personal and operational data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Aviation-related records may be retained for extended periods as required by regulatory authorities.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and improve our services. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our website contact form or email us directly. We are committed to addressing your privacy concerns promptly and professionally.